10 Questions to Ask When Hiring a Digital Marketing Agency

 

Digital Marketing Agency

For the uninitiated, hiring a digital marketing agency can seem like a risky proposition if you don’t know where to start and what questions to ask. Of course, it’s easy enough to find agencies that take your money without returning any value – but if you want an agency that will truly help your company grow and succeed, you need to carefully evaluate their services and expertise before signing on the dotted line. Here are 10 questions every prospective client should ask when hiring a digital marketing agency.

1) What are your social accounts?

Creative Matics is an independent, full-service digital marketing agency based in the USA. With creativity at the core, we offer unparalleled web solutions with exceptional digital marketing services and content strategies. We are known for our expertise in internet marketing solutions for small and mid-sized companies through strategic planning and implementation that boosts ROI. 

We're active on Facebook, Instagram, LinkedIn, Twitter, Google+, Pinterest and more! Want to know more about us? Visit our website or feel free to give us a call today!

A digital marketing agency can be an invaluable partner for your business, but it’s important you choose wisely when it comes time to select one. Here are ten questions you should ask any potential digital partner before committing

2) What experience do you have?

Just because you have an idea and know the basics of what needs to be done, doesn't mean you are fully qualified. With any business project, there's more involved in the process than meets the eye. That's where having someone on your side that knows how things work and is familiar with processes comes in handy. A good question to ask them would be: What kind of experience do you have? Which kind of experience does their team have?

3) Where are you located?

Creative Matics is a full-service, digital marketing agency based in the USA. With creativity at the core, we offer unparalleled web solutions with exceptional digital marketing services & content & content marketing strategies. We specialize in website design, search engine optimization (SEO), email marketing, social media management, Google Adwords & Pay Per Click Advertising.

4) How many clients do you have?

Creative Matics is an independently owned, full-service digital marketing agency based in the USA. With creativity at the core, we offer unparalleled web solutions with exceptional digital marketing services & content strategies. 

Creative Matics has worked on projects of all types and sizes and has developed lasting relationships with clients all over the United States, providing them with unmatched service and stunning results. We're proud of our relationships with clients as evidenced by their repeat business.

5) What kind of work will I get from you?

• We offer comprehensive digital marketing services that range from web design and development, content management, search engine optimization, paid advertising campaigns and more. We have the expertise you need for all phases of the digital marketing process. 

• Our team of experienced professionals will customize your marketing campaign according to what is most efficient for your business. This includes building websites that are tailored specifically for your needs as well as designing appealing content in order to create customers who are more likely to interact with your brand. 

With over 5 years of experience in this field, our clients can be confident knowing that they'll always receive quality work and personal attention when they hire us!

6) Can I use my own designer?

1. Do I want to focus more on design or digital marketing? The answer to this question should help dictate your focus. If you want your web designer and content developer working together, then make sure they will have the ability to communicate with each other effectively and efficiently. Plus, ask for references of previous projects so you can see the results for yourself. 

2. How will my in-house team benefit from collaborating with a digital marketing agency? It is important to find a company that has experience in both branding and marketing. Branding agencies know how to create lasting impressions while marketers are experts at conversion rate optimization. 

There are two types of companies that offer these services: integrated agencies and specialist agencies (or boutique). Integrated agencies bring everything under one roof but not everyone needs that level of service as it may be too expensive.

7) Are you familiar with my industry?

The skills and experience necessary for effective online marketing vary from industry-to-industry, so it's important that the agency you hire is well-versed in the goals of your company. Creative Matics are experts in digital marketing with over 15 years' experience building websites for some of America's best brands.

8) Do you provide 24/7 support?

Yes. Creative Matics has more than 100 hours of support per week and is available 24/7. We have the technical expertise, creativity, and bandwidth needed to provide an unrivaled level of customer service that exceeds your expectations. 

How do you price your services? (five sentences)

We believe that every business should get what it pays for so we provide transparent pricing based on the client's industry and budget without any contracts or long-term commitments.

9) How do I get started?

1. Who are the agencies you have worked with before? 

2. What marketing channels can the agency help us with? Are they just focused on one or two, or do they offer full-service? 

3. How many projects have you completed in your lifespan? 

4. Are we as the client expected to pay for proposals/designs of work in progress for each new project or is that included in their service fee?

10) Do you specialize in certain areas?

At Creative Matics we offer unparalleled web solutions and exceptional digital marketing services. Creativity is at the core of all our work, as we strive to create intuitive solutions that yield superior results.